Frequently Asked Questions
Check out our customers' most frequently asked questions:
- Where can I download the invoice for my order? In your order confirmation email, you will find a download link for your invoice attached. Get it by clicking the “DOWNLOAD YOUR INVOICE IN PDF” button.
- Where is my order? Once you have made your purchase, you will receive two important emails. Don't miss them! The first will be confirmation of your order and the second will be an email from our TXT courier team with a link to track your order. Follow the step-by-step instructions for your package.
- How can I manage a return? Find out how to make an exchange or return by clicking HERE
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Can I request a custom quote? Remember that as an e-commerce site you can generate a quote automatically by adding products to your shopping cart, offering you an automatic calculation of the total sum of the items. If you want to obtain information about shipping costs, you can consult it by entering the exact shipping address on the next payment screen. Do you need more detailed assistance? Write us an email toinfo@givemefit.com with the subject BUDGET and our team will help you design it.
- How can I make a safe purchase?To ensure a safe purchasing process, make sure that you are making your purchase on the OFFICIAL Givemefit WEBSITE. All our payment processes are validated by internal control systems that guarantee a safe purchase at all times. After making your purchase, check that you have received our official order confirmation email.
Do you have any other questions? Write us your detailed query at info@givemefit.com or contact us via WhatsApp so we can help you.